At Deluxe, your privacy is important to us. This Privacy and Cookies Policy explains how we collect, use, and protect your information when you visit our website or use our transportation services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, pickup/drop-off locations, and payment details when you book a ride.
- Website Usage Data: IP address, browser type, pages visited, and session duration via cookies and analytics tools.
2. How We Use Your Information
We use your data to:
- Process reservations and provide transportation services.
- Communicate with you about bookings or customer service inquiries.
- Improve our website and service offerings.
- Comply with legal or regulatory obligations.
We do not sell or rent your personal information to third parties.
3. Cookies Policy
Our website uses cookies to enhance your browsing experience and gather anonymous traffic data. These include:
- Necessary cookies: Enable core website functions like page navigation and access to secure areas.
- Analytics cookies: Help us understand how visitors interact with the site using tools like Google Analytics.
- Preference cookies: Remember your language or region preferences.
You can disable cookies through your browser settings, but this may impact how our website functions.
4. Data Sharing
We may share your information with:
- Payment processors (for handling transactions)
- Chauffeurs or affiliated service partners (to fulfill bookings)
- Legal authorities when required by law
All shared information is limited to what is necessary for the task and is handled securely.
5. Data Security
We use secure technologies (SSL encryption, firewalls) to protect your personal data. Only authorized personnel have access to sensitive information.
6. Your Rights
If you are a resident of California or the EU, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion
- Object to or restrict data processing
- Request a copy of your data in a portable format
To make any of these requests, contact us at info@beverlydeluxe.com.
7. External Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
8. Updates to This Policy
We may update this Privacy and Cookies Policy from time to time. The updated version will be posted on this page with a new effective date.
9. Contact Us
If you have questions about this policy or how your data is handled, please reach out: